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Telephone Sales Training Notes - 3 Part Guide

publication date: Nov 30, 2010
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The material provided can provide useful information as back up to any telephone sales training received or for useful background training that you may attend in the U.K. It can also be a very useful stand alone resource that can be used for those not attending a telephone sales training course. The material has been developed over many years of experience in the field of telesales and developing telesales training on our open courses and by delivering in-house telesales training. This material aims at perfecting your skills in telephone communications with clients, and at increasing your chances of success in sales. The material contains over 200 tips and recommendations. Please check whether the suggestions are possible at your place of work and if so, that they are applied. Copyright Spearhead Training Limited & Norbert Muller Gmbh


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